In 1999, Citigroup CEO Sandy Weill pushed his protege Jamie
Dimon out of the company. The two had shared a successful
father-son dynamic for years. People wanted to know the cause
of the split. Speculation was rampant. Citigroup's stock price
fell.
This January, Weill finally fessed up to
The New York Times. "The problem was, in 1999 [Dimon]
wanted to be CEO and I didn't want to retire," Weill said. He
felt threatened, so he sent his protege packing-and lived to
regret it. Dimon went on to become the celebrated head of
Citi's arch rival, JPMorgan Chase.
So what is the right thing to do if you think one of your
underlings is vying for your position? While it's normal to
feel threatened, you need to make a rational and honest
assessment: Is the employee displaying a healthy sense of
ambition that can be harnessed to help the company, or is his
ambition dangerous to your job and the health of your
organization? If you determine it's the latter, it's important
to act, says Paul Babiak, president of consulting firm
HRBackOffice and co-author of
Snakes in Suits: When Psychopaths Go to Work. "If
someone wants to unseat you, he will raise doubts about your
competence and loyalty."
To protect yourself, you'll need to carefully manage your
reputation. Babiak says leaders can do this by keeping
meticulous records and maintaining confidentiality so overly
ambitious underlings won't have ammunition against them. And
don't whine. If your job is in danger from subordinate
sabotage, the people above you will stay onside if you present
yourself as competent and confident.
The good news is that, in most cases, having an employee
with eyes on your job is a positive thing, providing she has
the patience to wait. That's been the experience so far for Ian
Caunt, CEO of the workplace training company CCI Learning
Solutions, based in Langely, B.C. Recently, one of Caunt's 17
employees made it very clear he wants Caunt's job. The CEO
isn't troubled by his executive's ambition, and in fact, he
says the situation is making his business stronger by forcing
them to have conversations about the future of the company that
are tempting to put off, like succession planning and long-term
growth.
But Caunt isn't ready to give up his job just yet. Instead,
with the help of Cissy Pau of Clear HR Consulting, and with his
employee's patient involvement, Caunt will prepare his
executive to be CEO. Caunt says the employee's expertise in
finances puts the company in a good position to grow.
Transparent communication is the key to capitalizing on the
ambition of subordinates, says Pau. Employees need to be open
about their motivations and goals. During a frank discussion,
the manager should explain what areas the employee needs to
work on to facilitate her advancement, as well as sharing his
own goals to help give a sense of a time frame when the
position might be available. Given all the information, the
employee or executive might choose to move on, says Ralph
Shedletsky, chief operating officer of Knightsbridge, an
executive recruitment and human-resources company located in
Toronto. In other cases, the employee may not have the skill
set for the job he's aiming for, and the manager can help guide
him to a career path that better suits his abilities.
If the employee looks like she could be capable of moving
into your role in the future, the best thing for you to do,
according to Shedletsky, is to offer training. It's a principle
that holds true no matter what the level of management, he
says. Training a potential usurper may seem counterintuitive,
like Samson handing out scissors, but it's actually beneficial
for all involved, Shedletsky says. The company has a more
capable employee and a succession plan in place; you don't want
to be so indispensable that you feel trapped. Not to mention,
training employees is a manager's job. "Development looks good
on you as a manager," Babiak says.
As you take control of the situation, you'll be less likely
to eliminate an employee for the wrong reasons and better able
to do what's best for the company. "The question we always ask
is, 'How would you feel if this person were to go work for your
competitor?'" says Pau.
It's a question to which Sandy Weill should have given more
thought. Under Jamie Dimon's watch, JPMorgan Chase saw enormous
growth. Weill, meanwhile, left Citigroup only four years after
he pushed Dimon out. In the subsequent years, the company was
crippled by the financial crisis, a situation that Weill
attributed to poor leadership. Weill's reputation, and his Citi
stock, took a beating. "What you don't want to do is throw the
baby out with the bathwater," Shedletsky warns. After all, you
never know how that baby is going to grow.