Canada’s Best Jobs 2014: Social, Community or Correctional Services Manager

Working with kids, or with cons

Toronto South Detention Centre

Interior of the Toronto South Detention Centre (Bernard Weil/Toronto Star/Getty)

Median Salary: $67,600
Change in salary (2007–2013): +27%
Total employees: 33,000

A wide range of jobs are covered by this category, as social services can include work in everything from employment support to recreational facilities, while managerial work in correctional services is carried out primarily in the Canadian prison system. If you’re looking to fill a managerial role in any of these capacities though, your prospects are good.

How to Qualify: If you’re looking to be a manager in community services, Service Canada says you’ll likely need a university or college degree or diploma in order to move up the ranks and occupy this job. Same goes for new entrants in social and correctional services. Studies in social sciences are an asset, and a few postsecondary institutions in Canada now offer specific programs in social work. Most importantly, moving into a management position in any of these sectors requires lots of experience in the field. Starting off as a social worker or at an entry level position in community or correctional services is the way to get started.

Money: Salaries for those in managerial roles for community and social services vary across the country, often even amongst regions in provinces. The City of Toronto’s Ontario Works program offers a case study though. Natalie Creer, a manager in employment and social services at Ontario Works in Toronto says that those in “front line delivery” managerial positions make between about $96,000 and $121,000 per year. Correctional Services Canada, meanwhile, has set amounts for salaries depending on which managerial role you occupy. Managers and wardens of various stripes would be included in this category, and can expect to make between about $74,000 and $108,000 per year depending on their rank.

Opportunity: Jobs for managers in healthcare, education, social work, community and correctional services are expected to be in excess supply into 2020, according to Employment and Social Development Canada. All of these areas of employment experienced a shortage of workers for managerial positions between 2008 and 2010, a trend that is expected to continue.

What it’s Like: When it comes to working in correctional services, “it’s not a misconception that it can be a very stressful environment,” says Matt James, the assistant warden of interventions at the medium-security Grande Cache Institution in Alberta. “But the key is this—the job satisfaction that comes from making a concrete contribution to the public safety of Canadians is an extremely motivating thing. It keeps you working hard every day.”

jobs by Indeed job search

Get our daily briefing on innovation, leadership, technology & the economy.
Weekdays at 6 AM ET. Learn More »

5 comments on “Canada’s Best Jobs 2014: Social, Community or Correctional Services Manager

  1. Good luck finding employment with CSC unless your spouse or partner are also employed with CSC. CSC hire within for the most part and promote similarly.
    The large majority of CSC employees are married and or partners from Administrative positions in Ottawa, parole, and correctional officers. Don’t even try to tell me there is no conflict of interest when you have Wardens married to parole agents who send back recent parolees to the same prison where their partner works as Warden for no other reason than a bad attitude only to find out later said Warden had a dispute with offender before his release. Only one example of thousands.

  2. Quite cool Mr. Elliot. I am starved for missives from the mailbox. I’ll admit it, I even open junk mail. (Hey, maybe it’s a check with a lot of zeros at the end.) Such a sad existence for me when my one particular a small rush of importance is ripping open junk mail. Bills can wait, so a real letter sounds excellent. Will subscribe.Cheers, Iris

  3. I’m a keen letter writer, and would love to know if there is in any case of creating a letter writing community by this. Creative letter writers writing to creative letter writers the planet over. I will reply to all those who wish to write and not just receive. 51 Lavender Sweep, London SW11 1DY. England