LAS VEGAS, Nev. – Recent power outages at Las Vegas casinos left some wondering: What happens to the money in slot machines or in-progress table games when they are interrupted?
Casinos have several measures in place that ensure in almost every instance the gambler doesn’t lose his or her winnings, reported the Las Vegas Sun (http://bit.ly/2f8hr1W).
Officials with Nevada’s Gaming Control Board say games are designed to recover their state of play and players’ credits.
Board chairman A.G. Burnett said that is what happened when the lights went out at the Paris Las Vegas on Nov. 3.
“Those machines, their memory can recall play information up to the point where power is lost,” Burnett said. “In this case, when the power was eventually brought up, it began the whole process of contacting the patrons and resolving issues. It went smoothly, and I commend the licensee on the way they handled it. Here at the board, we didn’t get any complaints from anyone that was a patron or hear about a player dispute.”
A Caesars Entertainment official said surveillance video helps resolve issues that may come up.
An MGM official said slots run on backup power and that if machines do go out, guest services representatives are sent to help.
Information from: Las Vegas Sun, http://www.lasvegassun.com