SAN FRANCISCO – Microsoft is offering free upgraded versions of its Office software for iPhones and iPads, as the software giant further embraces the so-called “freemium” strategy favoured by many newer companies seeking success online.
Give away a basic version of a popular service, and the world may beat a path to your door and be willing to pay a little more for extras, or so the thinking goes.
Microsoft, the longtime king of desktop software, has generally protected its model of getting paid upfront for what it developed. But as the company strives to stay relevant for workers and consumers in an increasingly mobile world — and better compete with Google, Apple and others — it is offering substantial versions of its most popular products free of charge for smartphones and tablets. Microsoft is hoping to keep people using its products across all their devices, while betting that many will ultimately pay for fuller-featured versions of the software.
“There’s going to be a handful of tech companies that everyone depends on,” for online software, said Maribel Lopez, a mobile tech analyst at Lopez Research. “Microsoft wants to make sure they’re one of them.”
As more workers use devices other than desktop PCs, they want to have the same capabilities on all their devices, says Michael Atalla, director of Microsoft’s Office apps product management. “We want to make sure they can move seamlessly from one to another,” he added.
The apps released Thursday, including Word, Excel and PowerPoint, replace a limited iPhone version and upgrade a more powerful set of apps that the company released for iPad tablets in March. The older iPhone version allowed users to create and view files for free, but had very limited features. Earlier versions for the iPad offered more capabilities, but creating new files required a paid subscription to the company’s Office 365 subscription service.
The new apps have more of the capabilities found in Office desktop software and don’t require a paid subscription for creating files and other functions. Microsoft is still reserving some premium features, including security tools for business users, for paid subscribers. Microsoft will continue to charge for Office 365 on PCs and for business users.
The company seems to be thinking, “We’ll perhaps sacrifice a little bit of revenue on the consumer side to make sure Office remains the standard for everybody,” said Jan Dawson, chief analyst at Jackdaw Research. Businesses are increasingly willing to buy technology that their workers use at home, and that could shore up Microsoft’s lucrative commercial business, Dawson said.
Although most of Microsoft Corp.’s revenue still comes from traditional software, CEO Satya Nadella wants to shift the company’s focus to mobile and web-based products. The Redmond, Washington company recently said it delayed producing a new version of Office for Apple’s Mac computers so it could focus on mobile apps.
One big challenge for Microsoft stems from the complexity of building different versions of each app for competing mobile operating systems. Apple’s iPhones and iPads are far outnumbered by smartphones and tablets that use Google’s Android mobile operating system. But different versions of Android run on a variety of devices from different manufacturers. Microsoft also has its own mobile operating system, although it’s not as widely used.
Microsoft is inviting Android users to sign up for a test version of its new Office apps for Android tablets this week, but Atalla said the finished apps won’t be released until early next year. He said new apps for Android phones are in the works, but declined to give a time frame.
In another move to keep up with shifting work habits, Microsoft this week announced a software partnership with Dropbox, an online storage company that’s increasingly popular with people that want to store documents, photos and other files and share them with others. The two companies are integrating their software so documents stored in DropBox can be easily edited with Microsoft’s Office tools. Microsoft also has its own online storage service, while Google and Apple offer competing services with their apps.