Barneys NY, accused of racially profiling shoppers, pledges policy review, dialogue

NEW YORK, N.Y. – Barneys department store says it has retained a civil rights expert to lead a review of its policies and has reached out to New York community leaders to start a dialogue after it was accused of racially profiling shoppers.

Two black shoppers say they were questioned by authorities after they made expensive purchases at the store in Manhattan. One of them has filed a discrimination lawsuit against Barneys, the city and its police department; the other has filed a complaint with the city’s police watchdog agency.

Barneys New York on Thursday issued a statement saying it offered “sincere regret and deepest apologies” and no customer should have the “unacceptable experience described in media reports.”

The city’s Law Department says it will review the lawsuit once it has been received.