Leadership

Beat resistance to change

Written by ProfitGuide

Never assume that employees will be as excited about a new idea as you are. What’s more likely is that they will see obstacles before they see benefits. As a leader, you need to nurture acceptance as quickly and as painlessly as possible. In his book The Instant Manager, Cy Charney suggests the following.

  1. Demonstrate your own commitment to the change in meaningful ways. For example, show that you are investing resources in the new concept.
  2. Offer support and encouragement during the transition and indicate your willingness to accept some level of imperfection and mistakes throughout the process.
  3. Give as much relevant information as possible.
  4. Negotiate goals that can be used to evaluate an employee’s commitment to the change. These should be specific, measurable and realistic. Set a meeting to evaluate progress.
  5. Recognize the phases that most people experience during change: Denial, anger, acceptance, action. Make employees aware of these phases (indicating that their feelings are normal) and help them deal with them.
Originally appeared on PROFITguide.com