12. Jean Coutu
Last year’s ranking: 20 (▲ 8)
The Quebec-based drugstore chain prides itself on being your friendly, neighbourhood pharmacist. Indeed, the family-run business is a mainstay across the province (and in French communities in New Brunswick and Ontario) where loyal customers favour the simple, low-price goods to competitors’ high-end cosmetics and designer perfumes. It’s a model that’s carried the brand and its 400 plus franchises for three generations, and one mthat CEO, François Jean Coutu is doggedly keen on sticking with.